Beyond the Sticky Notes: What Design Thinking Actually Means Today
Written by Nirmal Shrestha & Kiran Timalsina Have you ever questioned why certain businesses are able to repeatedly develop goods that go off perfectly with consumers? This success often comes...
View ArticleSetting the stage for creative freedom
By Heidi Aho, Shahida Parvin, & Eduardo Solorzano Tejeda. Design Thinking (DT) and Innovation require a lot of creativity. Creativity is often described as a spark of inspiration, but it is far...
View ArticleDesigning with Empathy: Turning Small Crises into Meaningful Solutions
By Jutismita Hazarika & Bao Nguyen When we hear the word ‘crisis’, we naturally imagine a collective, large-scale disruption such as the COVID-19 pandemic or global warming. However, a crisis can...
View ArticleAll of us are smarter than any of us: The power of Design Thinking
by Mallika Kauppinen and Valeria Mäkinen 29 Sep 2025 “All of us are smarter than any of us.” This simple phrase, often heard at IDEO, captures the heart of Design Thinking. Innovation today is not...
View ArticleWhy, why, why Design Thinking?
“It’s not ‘us versus them’ or even ‘us on behalf of them.’ For a design thinker it has to be ‘us with them’”. –Tim Brown Reflections by Marita Ruotsalainen and Katja Räisänen The workshop days of...
View ArticleWho can be a designer?
Reflections on empathy and inclusion in the design field By Rosa Yang and Stinne Vognæs Neither of us are designers, so what does it mean to do a part-time service design degree as an adult? Will we...
View ArticleFrom design thinking to design your life: Don’t think, experience!
Written by Linh Duong and Mira Airola. Do you know that Finland is in fact the forerunner in the service design field? Finland has the highest proportion of service and business designers, at least...
View ArticleTips on Unlocking Employee Excitement for Development Programs – Introducing...
Employee development is the cornerstone of a thriving and innovative organization. As Tim Brown, the founder of the global design and innovation company IDEO, writes in his book Change by Design...
View Article“Train Your Empathy Muscle”: A Crucial Skill in Service Design
How often have you thought of empathy as a skill which can be trained? During the Design Thinking class, we found out that empathy is an important characteristic for a service designer to have, but it...
View ArticleRethinking Problem Solving: The Power of Design Thinking
By Julia Reinhard and Jasmin Tossavainen In our fast-evolving world, linear problem-solving methods fall short when dealing with the intricate challenges we encounter daily. The book and a majority of...
View ArticleEmpowering everyone to be creative with Design Thinking
By Leonardo Caetano & Mahlet Adenew Photo by Tim Mossholder on Unsplash “HOW CAN WE solve the problem of single-use plastic that comes from cigarette butts?” – this was the question we chose to...
View ArticleHow Interdisciplinary teams are the catalyst to innovations
Imagine this: a group of experts in one specific field are working together on an incredibly challenging problem. They are intelligent, proficient, and polite. They ask reasonable questions, answer...
View ArticleEmpathy in action – how to protect toddler naps in extreme circumstances
You know the Fazer chocolates, right? You have seen them at the airports at least. Some years ago, a construction company called NCC in Finland had to renovate an office above a nursery at the Fazer...
View ArticleEmpathy is the superpower you need to design truly innovative services
In today’s world of complex systems and processes, people seek simplicity and real value. At the same time, companies’ competition for people’s attention is fiercer than ever. They face the challenge...
View ArticleWELL DESIGNED BUSINESS
How well your business adapts to changes? The world is in constant change. Design knowledge is a vital competence in making companies ready to face changes in their environment. Design`s starting...
View ArticleService Design Capabilities
Does possessing service design tools make you automatically a service designer? Or does a person need to have special capabilities in order to be a service designer? This question was examined by...
View ArticleEmpathy in focus: Design Thinking during disruption
Today, the uncertainty around us is overwhelming. The world is saturated with Volatility, Uncertainty, Complexity and Ambiguity (VUCA). However, we need to manage our daily lives, improve, create, and...
View ArticlePurpose and unity as a corner stones of future work
Antilooppi and Alma organized a seminar called work life 2022, where operators and influencers from different fields of business shared their vision of the future of work. The topic is interesting and...
View ArticleDiving Into the World of Design Thinking
“Now I want you all to introduce yourselves, but this time you will do it differently.” – this is how our Design Thinking course started and little did we know what will follow afterwards. To present...
View ArticleSelf-organizing organizations and well-being
Tampere University and The Finnish work environment fund has studied self-guiding organizations from occupational well-being point of view. The study drilled into topics like: On what level is...
View Article