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Beyond the Sticky Notes: What Design Thinking Actually Means Today

Written by Nirmal Shrestha & Kiran Timalsina Have you ever questioned why certain businesses are able to repeatedly develop goods that go off perfectly with consumers? This success often comes...

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Setting the stage for creative freedom

By Heidi Aho, Shahida Parvin, & Eduardo Solorzano Tejeda. Design Thinking (DT) and Innovation require a lot of creativity. Creativity is often described as a spark of inspiration, but it is far...

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Designing with Empathy: Turning Small Crises into Meaningful Solutions

By Jutismita Hazarika & Bao Nguyen When we hear the word ‘crisis’, we naturally imagine a collective, large-scale disruption such as the COVID-19 pandemic or global warming. However, a crisis can...

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All of us are smarter than any of us: The power of Design Thinking 

by Mallika Kauppinen and Valeria Mäkinen  29 Sep 2025 “All of us are smarter than any of us.” This simple phrase, often heard at IDEO, captures the heart of Design Thinking. Innovation today is not...

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Why, why, why Design Thinking? 

“It’s not ‘us versus them’ or even ‘us on behalf of them.’ For a design thinker it has to be ‘us with them’”.  –Tim Brown  Reflections by Marita Ruotsalainen and Katja Räisänen The workshop days of...

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Who can be a designer?

Reflections on empathy and inclusion in the design field By Rosa Yang and Stinne Vognæs Neither of us are designers, so what does it mean to do a part-time service design degree as an adult? Will we...

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From design thinking to design your life: Don’t think, experience!

Written by Linh Duong and Mira Airola.  Do you know that Finland is in fact the forerunner in the service design field? Finland has the highest proportion of service and business designers, at least...

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Tips on Unlocking Employee Excitement for Development Programs – Introducing...

Employee development is the cornerstone of a thriving and innovative organization. As Tim Brown, the founder of the global design and innovation company IDEO, writes in his book Change by Design...

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“Train Your Empathy Muscle”: A Crucial Skill in Service Design

How often have you thought of empathy as a skill which can be trained? During the Design Thinking class, we found out that empathy is an important characteristic for a service designer to have, but it...

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Rethinking Problem Solving: The Power of Design Thinking

By Julia Reinhard and Jasmin Tossavainen In our fast-evolving world, linear problem-solving methods fall short when dealing with the intricate challenges we encounter daily. The book and a majority of...

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Empowering everyone to be creative with Design Thinking

By Leonardo Caetano & Mahlet Adenew Photo by Tim Mossholder on Unsplash “HOW CAN WE solve the problem of single-use plastic that comes from cigarette butts?” – this was the question we chose to...

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How Interdisciplinary teams are the catalyst to innovations 

Imagine this: a group of experts in one specific field are working together on an incredibly challenging problem. They are intelligent, proficient, and polite. They ask reasonable questions, answer...

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Empathy in action – how to protect toddler naps in extreme circumstances

You know the Fazer chocolates, right? You have seen them at the airports at least.   Some years ago, a construction company called NCC in Finland had to renovate an office above a nursery at the Fazer...

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Empathy is the superpower you need to design truly innovative services

In today’s world of complex systems and processes, people seek simplicity and real value. At the same time, companies’ competition for people’s attention is fiercer than ever. They face the challenge...

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WELL DESIGNED BUSINESS

How well your business adapts to changes? The world is in constant change. Design knowledge is a vital competence in making companies ready to face changes in their environment. Design`s starting...

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Service Design Capabilities

Does possessing service design tools make you automatically a service designer? Or does a person need to have special capabilities in order to be a service designer? This question was examined by...

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Empathy in focus: Design Thinking during disruption

Today, the uncertainty around us is overwhelming. The world is saturated with Volatility, Uncertainty, Complexity and Ambiguity (VUCA). However, we need to manage our daily lives, improve, create, and...

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Purpose and unity as a corner stones of future work

Antilooppi and Alma organized a seminar called work life 2022, where operators and influencers from different fields of business shared their vision of the future of work. The topic is interesting and...

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Diving Into the World of Design Thinking

“Now I want you all to introduce yourselves, but this time you will do it differently.” – this is how our Design Thinking course started and little did we know what will follow afterwards. To present...

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Self-organizing organizations and well-being

Tampere University and The Finnish work environment fund has studied self-guiding organizations from occupational well-being point of view. The study drilled into topics like: On what level is...

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